This Privacy Policy applies to the public website of HYBRID ERP PLC. The site presents Hybrid ERP v1, publishes company and implementation information, and provides pathways for demo requests, quotation requests, and direct communication. HYBRID ERP PLC positions this website as a professional business channel focused on the Ethiopian market, and information submitted through the site is handled within that business context.
When visitors contact HYBRID ERP PLC through the website, the information provided is used only for legitimate business purposes such as responding to inquiries, preparing demonstrations, following up on quotation requests, clarifying deployment discussions, and continuing communication related to the visitor’s interest in Hybrid ERP services and platform offerings.
Information submitted through forms
The website contains forms such as Request Demo, Request a Quote, and Contact. Depending on the form completed, HYBRID ERP PLC may receive information such as full name, company name, email address, phone number, TIN number, employee range, preferred deployment method, and business messages submitted by the visitor. The deployment preferences shown on the site include SaaS, On premise, and Need Discussion.
This information is used to understand the visitor’s business context more clearly, prepare more relevant discussions, and manage the response process in a structured and professional way. HYBRID ERP PLC does not position the website as a channel for collecting unnecessary personal information, and submitted details are treated as business inquiry data.
How the information is used
Submitted information may be used to respond to inquiries, schedule or prepare demonstrations, prepare quotations, explain deployment possibilities, continue pre-sales communication, and improve the quality of business follow-up. HYBRID ERP PLC may also use the information internally to understand demand patterns, common operational needs, and the kinds of ERP challenges organizations in Ethiopia are raising through the website.
HYBRID ERP PLC does not sell website inquiry data. Information shared through the website is intended to remain within a reasonable business communication scope connected to Hybrid ERP platform delivery, consultation, implementation, and service follow-up.
Email and communication handling
When a visitor submits a request through the website, the submission may generate internal notifications so the request can be reviewed and answered. HYBRID ERP PLC may reply by email or phone using the contact details provided by the visitor. Those communications may include business clarifications, demo coordination, quotation discussion, implementation scoping, or general follow-up related to the request.
Website analytics, technical logs, and security
Like most business websites, this website may process technical information required for normal operation, stability, and security. This can include browser details, IP-related information, timestamps, page interactions, and server-side logs. Such information helps maintain availability, improve performance, identify misuse, and support a safer website experience.
Third-party tools and embedded services
The website may rely on third-party hosting, email, analytics, media, or web infrastructure services as part of normal operation. Where such services are involved, limited technical or submitted information may be processed through them only as needed to make the website and communication workflow function properly.
Retention and business relevance
Inquiry information may be retained for a reasonable period when it remains relevant to communication, quotation work, demo preparation, implementation discussion, internal recordkeeping, or service continuity. HYBRID ERP PLC aims to keep such information within a professional business-use context and not beyond what is reasonably useful for those purposes.
Your choices
A visitor may choose not to submit forms or not to provide optional details. However, some responses, demos, or quotation discussions may be limited if the business context provided is incomplete. Visitors who need clarification about how their inquiry details are being handled may contact HYBRID ERP PLC through the website’s available communication channels.
Updates to this policy
HYBRID ERP PLC may refine this Privacy Policy when website workflows, communication processes, or service presentation changes. Any updated version published at this same page location will replace earlier wording and continue to reflect how information is handled in connection with the public website.